Shipping and Returns
Canada shipping info:
Ground shipments through Canada with Canpar Courier take anywhere from 2 to 5 business days.
All orders will be shipped out within 2 business days when payment is completed.
You will receive a tracking number once the order is shipped out.
USA shipping info:
Ground shipments to the USA with Canpar Courier take anywhere from 3 to 7 business days. Canpar Courier works in cooperation with UPS and DHL
All orders will be shipped out within 2 business days when payment is completed.
You will receive a tracking number once the order is shipped out.
Russia, Ukraine, and Poland Shipping Info:
Shipments to the Ukraine and Poland are with Air Parcel Service. It takes anywhere from 7 to 10 business days.
All orders will be shipped out within 2 business days when payment is completed.
You will receive a tracking number once the order is shipped out.
All Other International Shipping Info:
International Shipments are with Ship Parcel Service. It takes anywhere from 4 to 6 weeks.
All orders will be shipped out within 2 business days when payment is completed.
You will receive a tracking number once the order is shipped out.
RETURNS
If you would like to return your order there are a few stipulations. First, the cost of shipping the item back to us is the customer’s responsibility. All items MUST be disassembled and never used.
If you would like to send the item back for an exchange, the cost of reshipping is also the customer’s responsibility. If you would like to return the item for a refund you will be refunded for the product less shipping charges and a 25% restocking fee.
Please make sure that you contact us before sending the order back so we are aware of the return.
If you received the wrong item, or you believe your item is damaged / defective please make sure to contact us immediately at 1-877-469-1818 ext. 2 ( customer service )
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